Title: Circular No. (01) of 2019 on Clients Complaints Reports
Date Publish 12 February 2019
"Circular to all Licensed Persons"
Dear Mr. Chairman
We would like to draw your attention to the provisions of Article (5-3) of Module Six (Policies & Procedures of Licensed Persons) of the Executive Bylaws of Law No. 7 of 2010 Regarding the Establishment of the Capital Markets Authority and Regulating Securities Activities and their amendments. The Capital Markets Authority (CMA) has a semi-annual client complaint report, which includes the first period from the beginning of January to the end of June and the second period from the beginning of July until the end of December of each year.
Therefore, you must adhere to the above, and provide the Coordination and Follow-up Office - Supervision Sector – at the CMA with the required report up to a maximum of sixty calendar days from the end of each period.
Prof. Ahmad A. Al-Melhem
Issued on: 11/02/2019
Copy of the Official Document
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