A Licensed Person shall provide Retail Client with the following information: 1. The name, address and contact details of the Licensed Person. 2. The language in which the Client may communicate with the Licensed Person and receive information and documents. 3. The methods of communication to be used between the Licensed Person and the Client. 4. A statement indicating if the Licensed Person works with the Client in its capacity as an agent of an entity, the name of such an entity and its contact details. 5. The nature and timing of the reports on the performance of the services to be provided by the Licensed Person to the Client. 6. A summary of the conflicts of interest policy used by the Licensed Person, and any other additional details requested by the Client in this regard.