A Complaints and Grievances Committee shall be formed by virtue of a decision from the Board. The committee shall be composed of at least three members who are experts in financial, economic and legal affairs, among which shall be appointed the chairman and the vice chairman of the committee for two years. The committee shall receive complaints from any person with interest about any wrongful act committed by a Licensed Person. Moreover, it shall receive grievances concerning decisions issued by the Authority. The committee’s deliberations shall be confidential and its decisions shall be issued in majority.